this is how banks waste a pile of money....
just multiply this by the number of customers they have, and you
will see a substantial waste...
NTUC gave everyone an upgrade for their linkpoints card.. all
you have to do is to send in your payslip and photocopy of your IC
and they will give you a NTUC UPlus Visa.. no fees whatsoever for
life..
so i sent all the things to OCBC for the card...
they sent me the card a week later on a friday.. yesterday, they
sent me 5 letters.. FIVE!
they were for:
now.. how come they don't just whack it all into 1 envelope and
save on postage?
at $0.30 per letter, they could have saved $1.20 in this one
transaction.. multiply that by about, say, a million accounts..
that's about $1.2million saved...
I think they have different departments processing it and they
don't have a coordinated system
I have the same gripe as you
For 1 credit card from UOB I think I got 10 seperate mail on the
same day from them